Riyaj Shaikh

Senior Data Science & AI Leader

Dubai, United Arab Emirates

I build AI systems that go live, replacing slow manual processes with data science and automation inside large enterprises.

Riyaj Shaikh

01 — At a glance

Key facts

15+

Years of experience in data science, machine learning and AI

$6B USD

Procurement spend base covered by my AI and digitisation programmes, across 20+ countries

€12M

Annual savings identified through machine learning, deep learning and NLP price optimisation

Top 0.1%

Vodafone Top Talent 2021 and 2022, and a top 0.1% performer in FY 2021-22

~$1M USD

Year-one impact delivered in my current role through AI, GenAI automation, vendor savings and revenue uplift

02 — Profile

About me

"Most AI projects do not fail because of the technology. They fail because they never make it into real, everyday use." Closing that gap has been my work for fifteen years.

Over 15+ years I have built AI systems that do not stay as pilots. They go live, replace the process that was there before, and start delivering value early.

My path has run through telecom and procurement — an unusual pairing that has let me see AI from both ends: network-level systems on one side, large-scale business operations on the other.

Recently I have led AI across a global procurement organisation covering 20+ countries. We built platforms in house, replaced existing tools, and rolled out contract intelligence and supplier workflows that now run day-to-day operations. Before that I spent several years in telecom, building AI for network planning, forecasting and customer systems, and leading a team of 15 data scientists across Europe, Africa and APAC.

What I care about most now is where AI is heading next: systems that do not simply assist, but take action and handle real workflows.

If you are working on AI at scale, I am always glad to talk.

03 — Experience

Where I have worked

Fifteen years across telecom, software and global procurement, from research teams to leading AI for a $6B USD spend base.

  1. Senior Manager, Data Science and Analytics

    GSSC — Global Sourcing and Supply Chain · Dubai, United Arab EmiratesCurrent

    – Present

    I lead AI and digitisation across group procurement and a $6B USD spend base spanning 20+ countries, heading a 10+ person delivery structure. My team built proprietary AI spend analytics that replaced a vendor platform, delivered LLM-powered contract intelligence, and reduced sourcing cycle time by 50% — together delivering about $1M USD of year-one impact.

  2. Data Science Manager

    Etisalat by e& / Infogain · United Arab Emirates

    –

    I delivered consumer marketing intelligence for millions of customers, covering customer segmentation, campaign intelligence and personalised marketing. I also built e-commerce use cases such as Segment-of-One and Unlimited Free Delivery campaigns, using Python, DataRobot and Oracle SQL.

  3. Manager, Data Science (Global R&D Team) — Machine Learning and AI

    Vodafone Global Enterprise · Pune, Maharashtra, India

    –

    I led a team of 15 data scientists across Europe, Africa, Safaricom and APAC. We built machine learning, deep learning and NLP price optimisation models (CatBoost at 95% adjusted R²) that identified €12M in annual savings across a €13.4B spend base, AI-driven network planning for Safaricom across 8M+ network cells that cut capital expenditure by 10%, and a customer segmentation engine behind Segment of One and Free Delivery personalisation.

  4. Data Science Expert

    upGrad · Mumbai, Maharashtra, India

    –

    I developed course material and project work for the upGrad data science programme.

  5. Principal Data Scientist (Pro Bono)

    Inferyx · Part-time

    –

    Pro bono product work with a startup building autism detection for children, as principal data scientist on key product building.

  6. Data Science Specialist

    e-Zest Research and Development Team · Pune, Maharashtra, India

    –

    Reporting to the Head of AI, I led a team of 15+ data scientists, machine learning and AI engineers by early 2020. I delivered AI solutions for manufacturing, healthcare and logistics clients, as well as an e-Government innovation platform.

  7. Senior Data Scientist

    Bugasura · Full-time

    –

    Joined as Senior Data Scientist and was later promoted to Chief Data Scientist at this product startup from Moolya. I worked on organisation growth through data-driven decision making and led the development of key products that drove revenue growth.

  8. Data Specialist

    Infosys · Pune District, Maharashtra, India

    –

    Joined as a Data Specialist and worked across multiple domains on product building and the automation of existing products.

  9. Software Engineer In Test

    Moolya · Bengaluru, Karnataka, India

    –

04 — Brands & clients

Brands and clients

Organisations and platforms I have worked with.

  • MTN
  • Vodafone
  • upGrad
  • Vodacom
  • Safaricom
  • Moolya
  • Optimum Data Analytics
  • etisalat by e&
  • e-Zest

05 — Articles & publications

Published work

Frontier Scientific Publishing · 2024

Using deep learning to address the security issue in intelligent transportation systems

A research paper on applying deep learning to security challenges in intelligent transportation systems, published in the Journal of Artificial Intelligence.

06 — Business outcome

Business outcome

Impact

In-house AI spend analytics

Replaced a commercial vendor platform with proprietary AI spend analytics, saving $500K USD from day one.

Impact

€12M in annual savings identified

Built a machine learning, deep learning and NLP price optimisation framework across a €13.4B spend base.

Impact

5,000+ contracts through LLM automation

Delivered ContractsGPT, an LLM-powered contract intelligence platform that processed 5,000+ contracts.

Impact

Financial reporting in 24 seconds

Reports for the leadership team used to take about 4.5 days. I automated the whole set so it runs on a single click.

Impact

~$1M USD in year-one impact

Combined cost savings, revenue uplift, GenAI automation and end-to-end digitisation, delivered within the first 12 months.

Impact

20% topline growth

Led the end-to-end digitisation of service revenue processes as a flagship transformation outcome.

Impact

98% accuracy in fuel theft detection

Built a detection model for a logistics partner that generated €2.5M in annual savings (2019).

Impact

~€1M in maintenance savings

Delivered an IoT sensor AI solution for predictive maintenance (2017).

Project

Healthcare and visa workflow automation

Built AI automation for healthcare and visa processing workflows in 2022, applying workflow automation to regulated operational processes.

Project

Customer value and loyalty scoring

Delivered a customer value management and loyalty scoring engine in 2022, supporting personalised engagement and retention.

Project

AI app bug detection at Appachhi

Developed automated machine-learning bug detection at Appachhi in 2018, applying AI to software quality and testing workflows.

07 — Awards & recognition

Awards

  1. Top Talent 2021 & 2022

    Vodafone Enterprise · 2021 and 2022

    Recognised as Vodafone Top Talent in 2021 and 2022; the 2022 award went to the top 0.1% performer in FY 2021-22 for building innovative and impactful products for the telecom provider.

  2. Best Practices Awards

    Vodafone

    Recognised with Best Practices awards for software quality and AI delivery during my years at Vodafone.

  3. Star Performer Q3 2022

    Vodafone Global Solutions · Dec 2021

    Recognised for the turnaround of complex machine learning projects. Some projects were affected by data protection issues, higher attrition, lower morale, poor requirements and agile ways of working; I got them back on track, with appreciation from leadership and business client teams.

  4. Most Innovative AI Team in South Asia

    e-Zest Research and Development Team · May 2019

    My AI teams won awards such as "Most innovative team in South Asia" by Wealth and Finance International, and were top winners at Megathon events for their innovative ideas and implementation.

  5. Mentor and Judge for Hackathon Competitions

    e-Zest Research and Development Team · Aug 2018

    Worked with multiple groups that organise AI hackathons: mentor at the HerTech Hackathon in AI by Thoughtworks and Facebook, and judge at the Megathon organised by e-Zest and Fresco Capital.

  6. Quarter Champion for Exceptional Work

    Vodafone Global Shared Services · Jul 2014

    The financial reports presented to the leadership team were manual, taking about 4.5 days each with frequent delays and errors. I automated all of them: one click, 24 seconds.

  7. Top Performance

    Infosys · Feb 2013

08 — Volunteering

Volunteering

  1. Mentor — Optimum Data Analytics

    – Present

    Mentoring startup employees in data science, marketing and business growth.

  2. Product Development Lead

    Jaivika Healthcare Foundation

    – Present

    Developing an app for second opinions for cancer patients.

  3. Mentor — Self-Funded Sabbatical and Volunteer

    – Present

    Mentoring five data scientists each year.

  4. Tech Talks — Not for Profit

    – Present

    TEDx speaker at Vodafone (May 2021) and speaker at PUG on artificial intelligence and quality.

09 — Certificates

Certifications

  • HarvardX's Data Science Professional

    HarvardX · March 2021

  • Certified Scrum Product Owner (CSPO)

    Scrum Alliance · January 2021

  • Professional Data Engineer

    Google · June 2020

  • Advanced Analytics Professional (Turning Big Data Into Insight)

    Udemy · June 2020

  • Practical Project Management for Machine Learning Projects

    Udemy · July 2019

  • ISTQB Certified Tester

    International Software Testing Qualifications Board · August 2011

  • AWS Big Data Certified

    Amazon Web Services

  • IBM Data Science Professional

    IBM

10 — Specialities

Specialities

  • Data Science
  • Artificial Intelligence (AI)
  • Machine Learning
  • Agentic AI
  • Large Language Models
  • Deep Learning
  • NLP
  • BERT
  • XGBoost
  • CatBoost
  • Predictive Modelling
  • OCR
  • Python
  • SQL
  • R
  • Data Pipelines
  • Spend Analytics
  • Price Optimisation
  • Customer Segmentation
  • Google Cloud Platform
  • AWS SageMaker
  • AWS S3
  • AI Product Ownership
  • Transformation Roadmaps
  • Product Backlog & Roadmap
  • Agile & Scrum
  • C-suite ROI Cases
  • Business Discovery
  • Executive Stakeholder Management
  • Team Leadership
  • Responsible AI Controls
  • Source-to-Pay ERP Integration
  • Contract Management
  • eSourcing Automation
  • Vendor Risk
  • Customer Value Management
  • Loyalty Scoring
  • Segment of One
  • Personalised Campaigns
  • LLM Document Processing
  • Healthcare Workflow Automation
  • Visa Processing Automation

Education

  • B.E. Electronics and Telecom G H Raisoni College of Engineering 2006–2010

11 — Conversations

Connect with me for

Four areas I am always glad to discuss.

AI

Machine learning, deep learning, NLP and large language models — and where they genuinely help.

Strategy

How an AI roadmap moves past the pilot stage and becomes something the business runs on.

Enterprise AI deployment

Building AI in-house, replacing vendor platforms, and running it across 20+ countries.

Digital transformation

Automating the work that slows teams down, from financial reporting to supplier workflows.

12 — Contact

Let's connect with purpose.

For a conversation, reach out directly or connect on LinkedIn.